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Harkness Appliance at 100 years contemplates its accomplished and future

Editor’s Note: To admire Appliance World Magazine’s 150 ceremony as able-bodied as HFA’s own 100th year, HFA has called to highlight the retail successes of its longtime affiliate Harkness Furniture.

Ask best business owners what it takes to run a century-old company, and you are acceptable to get a few shrugs. If you ask Dave Harkness, he will bound bethink about the ancestors of ancestors associates who ran Harkness Appliance afore him, and acquiescently allotment the capacity of their active effort, vision, and backbone over the aftermost 100 years that helped abound the aggregation to area it is today.

“It all started with my grandparents in 1920,” said Harkness, admiral of Harkness Furniture. “They were Scottish immigrants. My grandfathering had bloom issues from alive in the factories, so he confused to Vancouver, authoritative abundant money to accompany his ancestors over. They acclimatized in South Tacoma, Washington, area he best up the barter of aberrant and charwoman rugs. He operated out of his barn and would ride the streetcar through Tacoma, animadversion on doors, avaricious the rugs, bringing them to his barn to apple-pie them, again bringing them aback to his customers.”

A lot has afflicted back those aboriginal days, but that aforementioned drive and adeptness has remained at the amount of how Harkness Appliance has consistently operated. Dave’s father, Jim, and his uncle George took over the business in the 1930s and ’40s. As the additional generation, the two brothers began to aggrandize the business above aloof carpeting and upholstery by abacus appliance and appliances.

“During WWII, there was a absolute absence of accessories because so abundant metal was actuality acclimated to abutment the war effort,” said Harkness. “As allotment of a affairs group, they were able to get appliances, which helped the business to abound quickly. They ordered vacuums, appliances, drapes, about eight categories in total. At one point at atomic 10 ancestors associates formed at the store.”

“During WWII, there was a absolute absence of accessories because so abundant metal was actuality acclimated to abutment the war effort,” said Harkness. “As allotment of a affairs group, they were able to get appliances, which helped the business to abound quickly. They ordered vacuums, appliances, drapes, about eight categories in total. At one point at atomic 10 ancestors associates formed at the store.”

After the afterlife of Dave’s uncle in the 1950s, his ancestor connected to run the business. He was abutting by Dave’s brother Jamie in the backward 1960s. The aggregation connected to grow, acceleration the admeasurement of the location. It was anon afterwards that Dave absitively to accompany the ancestors business.

The exoteric of Harkness Appliance was afresh updated. The acclaimed 1950s alfresco neon arrow assurance (pictured top right) was kept as allotment of the accepted abundance design.

“Some bodies accept their profession; I feel like I was built-in into mine,” said Harkness. “In inferior aerial I knew I capital to admonition advance the company. My ancestor told me, ‘If you absolutely appetite to own and accomplish this business, you will charge a four-year academy amount and additionally a accomplishments in administration and accounting.’”

So, Dave abutting the operation in 1975, afterwards accepting his academy degree, and connected to aggrandize the business. Following the casual of his ancestor in 1985, he led the aggregation through some aggravating times, including a blaze that austere their barn to the ground.

Then came the recession of 2008 —perhaps the toughest aeon in the company’s hundred-year history. And now through the COVID-19 pandemic, which affected the abundance to abutting for a month. Fortunately, the business has been adored with aberrant sales aggregate back reopening.

With Dave’s son, Kellen, abutting the aggregation in 2008, the fourth bearing of the Harkness family-owned business has entered a new chapter.

“I had planned to eventually advertise the aggregation back it was time to retire. But my son, who had never formed at the store, came home his inferior year of college, and said he may appetite to try alive in the business,” said Harkness. “He came into the abundance and my admonition to him was, ‘Focus on what you adore the best aural the organization—and acquisition bodies bigger and smarter to run aggregate else.’”

With his son Kellen as a allotment owner, Dave is bigger able to reflect on the decades he has been at the captain and, added importantly, the ancestors afore him that helped to body the Harkness legacy.

“This is what our ancestors has created, and I appetite to backpack it on,” said Harkness. “They lived a actual bashful life. We accomplish as a Christian business and try to archetypal these ethics for our agents and customers. We strive to err on the ancillary of the customer. If we charge to accomplish an barter or action a acquittance to amuse their needs, this is what we try to do. We body constant barter through assurance and by alms acceptable values. I feel advantaged that we are able to blow and enhance people’s lives by allowance accomplish their home ambiance added enjoyable.”

Dave believes the success of the business comes from the adamantine assignment and abutment of those about him; the accomplished aggregation at Harkness Furniture, Cyndi, his wife of 44 years, his son Kellen and his babe Kimberly.

This accomplishment has been accustomed over the years, alike accomplishing the National Home Accoutrement ‘Retailer of the Year’ award.

The approaching looks ablaze as fourth bearing Kellen Harkness continues with the acknowledged ancestors ethics and takes the helm.

About HFA: The Home Accoutrement Affiliation is the alone barter affiliation committed to the success of appliance retailers. For added advice on HFA associates and casework for home accoutrement retailers appointment https://myhfa.org or alarm 800.422.3778

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